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R.I.S.E. Program

Helping our valued residents through challenging times. 

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What is the R.I.S.E. Program?

R.I.S.E. is Skyline Living’s resident assistance program designed to provide support, access to community resources, and/or financial assistance when a valued resident is struggling with hardship. 

At Skyline Living, we understand that things don’t always go according to plan. Sometimes our residents may encounter life challenges that make it difficult to pay the bills or provide basic living needs, causing even more distress.   

As a Skyline Living resident, you’ve chosen to call one of our buildings home. As part of the Skyline Living family, we want to provide support when you need it the most. 

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Comments from Staff and Participants

R.I.S.E. has been making a difference in the lives of our residents and staff. Knowing that a program exists to support our residents during difficult times means so much to everyone involved.

  • "Over time and often through no 'fault' of our own, life circumstances change for each of us - for example illness, relationship shifts, or loss of work. With an eye toward keeping our tenants housed, our team pursues creative in-house mediation strategies to avoid court-based resolutions. We connect individual with available community resources and consider their needs and level of support from our program..."

    Roberta, Director of Operations (retired)

  • "I can't put words together on how thankful I am to you and this program. I feel like I can finally breathe. My words of gratitude go beyond more than I can say."

    Anonymous R.I.S.E. Recipient

  • "The response [to the R.I.S.E. Program] by the participants was uplifting! They repeatedly thanked me, stating that 'Skyline Living are humans, not just a company!'"

    L from Collingwood, ON

R.I.S.E. FAQ

Browse our FAQ for common questions and answers about the R.I.S.E. Program. If you still need more information, reach out to your Resident Manager.

  • How do I qualify for the R.I.S.E. Program?
  • What qualifies as an event beyond your control?
  • What happens when I inquire?
  • What types of support are available through the R.I.S.E. Program?

Region-Specific Resources

Enter your province and city to access the downloadable information.

*Please be aware that this is not the inquiry form for the R.I.S.E. Program. To access that form, please scroll to the R.I.S.E. Form below on this page.

Download Resource

Submit a R.I.S.E. Inquiry

To inquire about the R.I.S.E. Program for yourself or on behalf of a neighbour, please fill out the form below and our Tenant Support Team will contact you. This program is reserved for current Skyline Living lease-holding residents. If you require assistance with your inquiry, please speak directly to your Resident Manager.

How would you like to be contacted? *
Are you inquiring for yourself or for a neighbour? Please check one of the boxes below. If you're inquiring for a neighbour, please complete the information below to the extent possible.
The information you provide will remain confidential. It will not be shared publicly and will be used for the sole purpose of assisting Skyline Living residents through the R.I.S.E. Program. Please note that inquiring about the R.I.S.E. Program does not guarantee acceptance into the program. Accessing this program will not be used as a factor in future tenancy decisions.